Artemis SIMI

DSI Conseil & Services, a digital services company, was entrusted with the development of Artemis SIMI, a CRM solution designed to efficiently manage Artemis's CRM process. This case study outlines the challenges faced, the solutions implemented, and the successful outcomes achieved, showcasing the expertise and project management approach of DSI Conseil & Services.

1. Project Context

• Client: Artemis SA, founded in 1992, is a key player in legal information services for professionals. It provides a technological platform, www.artemis.ma, offering a unique legal document repository in Morocco, used by legal professionals such as lawyers, notaries, judges, and business decision-makers.
• Project Goal: Artemis SA wanted a more efficient back-office tool for managing and updating its vast document repository, simplifying user and content management, while improving the administrative interface.
• Target Audience: The back-office system was developed for Artemis’s internal administrative team, while the front-office serves legal professionals.

2. Challenges and Issues Encountered

• Handling Large Volumes of Data: The platform needed to handle over 11 million legal documents continuously. Ensuring fast and efficient management while maintaining optimal performance was essential.
• Data Security: Due to the sensitive nature of legal documents, ensuring data protection was a top priority.
• User Experience: The back-office needed to be simple for non-technical administrators to use while remaining functional and efficient.
• Interoperability: Seamless integration with the public Artemis platform (www.artemis.ma) was crucial for synchronizing documents and minimizing service disruptions.

3. Solution Provided by DSI Conseil & Services

Dedicated Team:

• Project Manager: Oversaw the project management, client relations, and deadline adherence.
• Front-End and Back-End Developers: Created an intuitive and responsive interface for administrators and designed the architecture for managing large databases.
• UI/UX Designers: Developed a clear and user-centered interface for internal users.
• Security Experts: Implemented security measures to protect sensitive data.

Technologies Used:

• Backend: ASP.NET for its robustness and scalability in handling large data volumes.
• Database: SQL Server, chosen for its reliability and performance.
• Frontend: Angular for a dynamic and responsive interface.
• Security: Data encryption and access control systems to ensure data integrity.

4. Project Management Methodology

Agile Approach: The project followed the Agile methodology, allowing for continuous integration of client feedback. Two-week sprints were organized with regular review points.

Management Tools:

• Jira for task management.
• Confluence for project documentation.
• Git for version control and collaboration.

Collaboration with Artemis SA: Weekly meetings helped adjust priorities, validate progress, and ensure transparency throughout the project.

5. Results Achieved

• Improved Performance: The back-office now allows for smooth and fast management of millions of documents, significantly reducing processing time.
• Enhanced Security: Advanced security measures significantly reduced the risk of unauthorized access.
• Client Satisfaction: Artemis SA expressed satisfaction with the quality of the interface and the system's efficiency.
• Increased Productivity: Administrators can now perform complex tasks more quickly, thanks to an intuitive interface and enhanced features.

6. Conclusion

The Artemis SIMI project was a technical and operational success. It allowed DSI Conseil & Services to demonstrate its expertise in developing innovative solutions tailored to complex needs, with a focus on performance and security. The partnership with Artemis SA continues, with ongoing maintenance and the addition of new features.